ICT Consulting, LLC
Revenue cycle work for federal health programs.
Before anything gets billed, it gets documented. We spent a decade putting electronic health records into military treatment facilities, and the years since working out why the revenue those systems produce stops moving. The answers are usually in the same place.
Capabilities
Three kinds of problem
Revenue cycle assessment
Charge capture, coding, claims, denials — traced back into the record system that produced them. Where revenue leaks, what the leak costs per year, and which repair is worth doing first.
Data and analytics strategy
Metric definitions that survive contact with the source system. KPI libraries, data product scoping, and gap analysis against published industry standards.
Program governance
Charters, decision papers, and working groups built to outlast the people who started them. Structure that holds when leadership turns over.
Most revenue problems start in the record system.
A charge that never posted is a configuration problem. A report three people quietly distrust is a data problem. A workflow that works at one site and nowhere else is a build problem. Reading the revenue cycle without reading the system underneath it gets you a symptom and a guess.
Areas of work
Have a problem that fits?
Send a short note about what is not working. If it is not something we do, we will say so.
Get in touch